The ‘Real Estate Authority’ or ‘REA’ (operating name) are the independent government agency that regulates the New Zealand real estate industry. REA’s previous name — ‘Real Estate Agents Authority’ or ‘REAA’ — is its legal name. The Real Estate Agents Authority is a Crown entity, established under the Real Estate Agents Act 2008.

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REA promotes a high standard of service and professionalism in the real estate industry and helps protect buyers and sellers of property.

• REA provide independent information for people who are buying and selling property through its settled.govt.nz website

• REA provide advice and guidance for real estate professionals and deal with complaints about real estate professionals’ behaviour.

• REA license people and companies working in the real estate industry.

• REA maintain a Code of Conduct setting out the professional standards real estate professionals must follow https://www.rea.govt.nz/assets/Uploads/Resources/Guides/Code-of-conduct.pdf

• REA maintain a public register of real estate professionals that includes information about disciplinary action taken in the last 3 years https://www.rea.govt.nz/buyers-and-sellers/find-an-agent/

Visit the REA website: https://www.rea.govt.nz/

Useful Documents and Resources
The REA website contains useful documents and resources, including but not limited to the following consumer guides and conduct rules, which can be found here: https://www.rea.govt.nz/real-estate-professionals/resources/

• New Zealand Residential Property Agency Agreement Guide

• New Zealand Residential Property Sale and Purchase Agreements Guide

• Professional Conduct and Client Care Rules